Introduction

We are looking for an experienced and high-performing Sales Director to lead the sales organization and go-to-market strategy in Japan for a leading customer engagement and marketing technology platform.

This is a strategic leadership opportunity for someone who can drive enterprise revenue growth, build strong executive relationships, and develop a high-performing sales team in a fast-growing environment.

Key Responsibilities

• Own and deliver annual new ARR and expansion targets across enterprise and mid-market accounts in Japan.
• Build and convert a strong pipeline across key industries including retail, media, financial services, and travel.
• Develop relationships with senior marketing, digital, CX, and C-level executives.
• Lead consultative, value-based sales cycles for complex, multi-year and multi-product enterprise agreements.
• Hire, coach, develop, and retain a high-performing sales team.
• Establish strong sales processes, pipeline discipline, forecasting accuracy, and deal management.
• Work closely with Marketing, Customer Success, Solutions Consulting, and global GTM teams to accelerate growth and improve customer outcomes.
• Develop strategic partner relationships and leverage events and other channels to generate new opportunities.
• Help shape and scale the company's sales strategy and go-to-market approach in Japan.

Requirements

• Proven track record of exceeding enterprise SaaS, MarTech, CRM, or customer engagement technology sales targets in Japan.
• Experience as both an individual contributor and/or first-line or director-level sales leader.
• Strong experience selling complex technology platforms to CMO, CDO, CXO, and other senior executive stakeholders.
• Strong understanding of customer engagement, personalization, marketing automation, CRM, or related technologies.
• Demonstrated ability to recruit, develop, and lead high-performing sales teams.
• Experience working effectively within a high-growth and matrixed global organization.
• Strong ability to influence cross-functional stakeholders, even without direct authority.
• Native or near-native Japanese and professional-level English.
• Comfortable working in an ambiguous, fast-paced environment and establishing processes from the ground up.
• Strong commercial judgment, accountability, and focus on pipeline quality and customer outcomes.



What the Role Offers

• Ownership of a strategic and growing market in Japan.
• Opportunity to shape the local sales strategy and go-to-market motion.
• Work with a globally recognized customer engagement technology platform.
• Collaboration with experienced global Product, Marketing, Customer Success, and GTM teams.
• Hybrid working environment in Tokyo.
• Competitive compensation package, including equity.
• Strong opportunities for career growth and leadership development.
• A collaborative culture that values curiosity, ownership, diversity, and a bias toward action.